◘ We provide a limited warranty service on electrical appliances for period of 24 months after purchase.
◘ The warranty service is performed only on products delivered by the customer to Tommi CZ headquarters no later than 30 months from the invoice issuance date.
◘ Tommi CZ s.r.o. cannot bear the extra transport costs - the return of the product back to the customer is realized with next delivery/shipping.
◘ We charge minimum post-warranty service fee of 10 EUR/ product.
◘ In case that the repair costs estimation exceeds the minimum service fee, the customer is informed in advance.
◘ The replacement is approved only in case that the product is still available in the assortment. The exchange for a current model is also possible if the customer agrees.
◘ If the warranty service or refund is not approved, the customer is responsible to organize and pay for the return transportation.
For more information, please, do not hesitate to contact us at email@example.com.